If you feel uncomfortable or have tried unsuccessfully to resolve your concerns with the relevant person, or Faculty RIA in Step 1, you can lodge a formal complaint in writing with the UNSW Conduct and Integrity Office below.
Below are some tips when making your complaint.
- Be timely. The sooner you lodge a complaint, the quicker the issue can be considered and hopefully resolved.
- Provide evidence. To better support your claim, include as much evidence as possible. Depending on the nature of your complaint this might include emails and other correspondence, draft manuscripts or published papers, ethics approval documents or reference numbers. The University will assess your complaint and may request more detail from you to assist in deciding how to handle the issues you raise
- Be respectful. You might be dissatisfied about something, but please be mindful in communicating your concerns with courtesy and respect to the complaint handlers assigned to your case. They are available to respond to any questions you have about the complaint process.
The University respects the wishes of those wanting to remain anonymous. However, please keep in mind the University’s ability to investigate an anonymous complaint may be limited and you will also not be provided the outcome of your complaint.
Lodge your complaint