Internal Support 

UNSW’s Ally Network offers confidential support by trained staff and students. It aims to ensure UNSW is a safe and welcoming place for staff and students who identify as LGBTIQ+. This group meets regularly at Ally Lunch & Learn sessions to continue learning how they can be an Ally and support the LGBTIQ+ community on a daily basis. 

Employee Assistance Program (EAP) offers free and confidential counselling services for LGBTIQ+ staff, and their immediate family. The service can help you achieve better work-life integration, personal and family goals and assist with managing work and life experiences or concerns that arise from time to time.  

External Support 

UNSW is a member of Pride in Diversity, Australia’s first and only national not-for-profit employer support program for all aspects of LGBTIQ+ workplace inclusion. 

Pride in Diversity publishes the Australian Workplace Equality Index (AWEI), Australia’s national benchmarking instrument for LGBTIQ+ workplace inclusion from which Top Employers for LGBTIQ+ people is determined. 

The Gender Centre develops and provides services and activities to enhance the ability of transgender and gender diverse people to make informed choices. Its website contains articles and other educational material about the needs of transgender and gender diverse people. 

Twenty10 incorporating the Gay & Lesbian Counselling Service of NSW, is a community-based, non-profit profit organisation which works with people of diverse genders, sexes and sexualities, their families and communities. 

TransHub, ACON's trans and gender diverse information and resource platform, provides a huge range of free resources on social, medical and legal affirmation, as well as health and support resources for people of diverse genders, sexes and sexualities, allies and clinicians.

QLife is a national telephone and web counselling service for LGBTIQ+ people, families and friends. 

Services are available 3pm to midnight, every day. 

Make A Complaint 

UNSW encourages a respectful, safe and diverse workplace. UNSW staff are responsible to act in a professional way and embrace our values in action.  

If you have been discriminated against or harassed by a member of staff or another student because of your race, religion, age, disability, sexual orientation or gender and wish to make a complaint, it is important you follow the process as outlined in the UNSW Staff Complaint Procedure.  

You can use this to report instances of homophobic, transphobic and other LGBTIQ+ phobic behaviour – from graffiti, verbal abuse to ongoing jokes, innuendos or commentary in regards to being intersex, or in regard to one's sexual orientation or gender identity. We ask the broader UNSW community to be active bystanders and safely speak out and support LGBTIQ+ staff to feel safe and respected.

If you would like confidential advice on making a complaint, you may contact University Diversity & Inclusion Officer Rebecca Freed (02 9385 8354), experienced Ally trained in LGBTIQ+ inclusion.

Make A Report: Sexual Misconduct  

If you identify as LGBTIQ+ and have experienced sexual assault and / or sexual misconduct, or you are concerned that you might have but are unsure, we can help you. You might like to talk with a UNSW First Responder or make a formal report through the Sexual Misconduct Online Portal.

Domestic and Family Violence

UNSW recognise some of the unique challenges faced by LGBTIQ+ people in domestic and family violence situations and the limitation of support avenues available. UNSW’s Domestic Violence Support Policy is inclusive of LGBTIQ+ people and their families. For comprehensive coverage, see these challenges and avenues for support, as well as the publication Queer without Fear.